Using the Synergy Psychic Tarot site and services, means you agree to and accept the following the terms and conditions.

You must be 18 or over to book a reading or healing service.

If you under any Medical treatment for psychiatric problems that could impair your decision to engage in a psychic and spiritual reading, I will need to evaluate and discuss whether the reading can continue.

I reserve the right to terminate the reading at any time if:

I feel a connection with a client has not been achieved.

I feel that the client is not psychologically responding positively and to carry on could cause harm to client.

If the client shows an aggressive or confrontational attitude, becomes highly irate or upset during the session, or swears, yells, or rants down the phone.

If a reading is terminated because of aggression, abuse, or ranting on part of the client, the booking will be considered forfeit and the session will not be rescheduled nor refunded. No fee will be paid if I terminate a reading due to lack of a connection and I will refund the booking fee.

I reserve the right to refuse a booking for any other reason. Should this happen, a refund will be issued.

Readings

I do not do predictions regarding health (mental or physical) and do not read on life expectancy. Requests touching on these topics will be refused.

All information given by myself, is given on the understanding that nothing is 100% certain. This is especially true with the subtle vibrations of psychic and spiritual connections where you and those around you have free will to change your path and outcomes.

The client will take full responsibility, being of sound mind, for accepting or not accepting any guidance given, predictions and spiritual communication.

All information is given for the client to use of their own free will and cannot substitute medical, legal, financial, or psychiatric advice.

I do not guarantee accuracy for any given reading, as the connection tends to differ from client to client. Paying for a reading means paying me for the time and energy spent, in order to relay my impressions on the questions asked.

Payment

Readings are offered on a strictly prepaid basis and readings will not be offered on credit or via other methods such as cheques, echeques, wire transfers etc.

Synergy Psychic Tarot’s payment processes are fully secured using a 128-bit encryption payment gateway provided by PayPal. Clients may choose to pay by credit/debit card or an existing PayPal account.

I reserve the right to request proof of identity in situations where the information you provide on the booking form does not match the details for the Paypal account used to pay for the booking. These details include but are not limited to: Your first or last name, your email address, your physical address, or country.

If, for any reason, we cannot ascertain that you are the owner of the Paypal account used, or you refuse to verify your identity, we will refund the transaction and cancel the booking.

Email readings will be sent only to the email address linked to the Paypal account that was used for the payment.

Bookings made using online money exchange services will be refused.

Scheduling

If you miss your appointment, I reserve the right to refuse a reschedule and/or refund.

I may reschedule a reading a once (or offer you the remainder of your appointment time) if you arrive late. This is at my discretion. If you miss the appointment again the reading fee is forfeit and the appointment cancelled. If you routinely miss appointments, I reserve the right to not reschedule and the booking fee will be forfeit.

Readings can be rescheduled last-minute (with less than 24 hours to go until the appointment) a maximum of once, but this has to be done manually. You will be able to reschedule your appointment yourself via the online scheduler provided there’s more than 24 hours to go until the appointment time.

If I cancel a reading due to illness or unforeseen circumstances, I will offer an alternative time slot for the reading.

Delivery Times

Email readings are delivered within 12-24 hours on working days (Monday to Friday, 8am to 6pm GMT+2) from the time both the payment and booking form are received. Sending in the questions late or changing questions after the fact delays the processing of email readings. (The booking will be rebooked for the time the new questions were received).

Placing an order on a Monday or Tuesday means you will receive a response by  Tuesday or Wednesday  at the latest. If there are any delays, myself or my assistant will be in touch to let you know and to give you an updated time/date for completion.

Refunds

Refunds are processed at my sole discretion. Sessions will not be refunded once the service has been completed. If you feel you are not properly connected, during a phone or skype reading, you are required let me know immediately. Should this occur within the first 1/4 of the reading, I will offer a  pro-rata refund. Once the call ends, the service is considered complete and no refunds will be given. Email readings are considered complete once delivered, and if you have concerns about the service you are encouraged to contact us to discuss it.

Chargebacks

If there is a chargeback on Paypal after your session, you are liable for any charges incurred. All your personal information and a transcript of the reading or services rendered will be provided to Paypal. Initiating a chargeback after a reading will result in a permanent ban from using the Synergy Psychic Tarot site and/or booking any further readings or related services.

Discount Codes and/or Special Offers

Discount codes and/or special offers are valid for specific time periods. The expiry dates for any coupon or offer are stated clearly on the relevant page/s. Discount codes/special offers/coupons cannot be combined with other special offers. Discount codes or specials cannot be applied retroactively (ie: Credit or partial refunds will not be given for readings booked at the full rate during the promotional period.) It is the client’s responsibility to ensure he/she uses the coupons or discount codes when available. Each coupon code can be used once per client, unless stated otherwise on the relevant page. If you have difficulty redeeming a coupon or discount code, let us know so we can assist. 

Use of the website, services and/or contact information

I reserve the right to restrict an individual’s access to the website, services, and communication methods such as whatsapp, skype, email, or phone numbers for any reason. Should someone be blocked from using the services, all subsequent bookings will be refunded immediately without explanation. Reasons for this restriction include but are not limited to: Aggressive, disrespectful, or confrontational behavior, repeated requests for free services, or abuse of the contact information offered.

Service Descriptions

By booking a reading, or ordering an email or healing service, you agree that you have read the relevant service description and that you are familiar with what the service entails. Claiming that you did not know what was covered or disputing what you did receive will not entitle you to additional free services. Services are always delivered to cover exactly what is outlined in each service description. Services will not be exchanged or switched out after a booking has been made. Please ensure you book the correct service type or appointment.